Slee Off Road Policies

Ordering

To place an order, call our Toll Free number (1-888-4X4-SLEE) or email us at info@sleeoffroad.com with your order details and we’ll be happy to assist you with your order.
We appreciate your patience as we currently don’t have on-line ordering.
Due to the nature of many of our products, we prefer to discuss your application with our sales staff. This way we can ensure that you receive the best product(s) for the intended use(s) and the best service.

Prices / Payment Options

All prices are subject to change without notice. Please verify all prices before completing an order with one of our sales associates.
We accept all major credit cards (Visa, Master Card, American Express and Discover), Money Orders, Cashiers Checks, and Personal Checks. Personal checks may be subject to a clearing period (up to two weeks) before items will be released.

Shipping and Delivery

Relative to the item purchased we’ll ship SBA Freight or UPS. All UPS packages ship No Signature Required. If your delivery address isn’t secure, please ask our sales staff to ship Signature Required.  
A tracking number(s) will be provided through email. If requested, we can expedite any order upon request. We also ship products worldwide. Please speak to one of our knowledgeable staff members for additional information.

Please refer to our Shipping Disclaimer (click this description) for full details on our Freight Polices.

Returns

We’re happy to accept returns on any new, uninstalled items that have all the original packaging within 30 days from the original purchase date. All returns are subject to a 15% restocking fee. The purchaser is responsible for all Shipping and handling charges.   
Unfortunately, we’re unable to accept returns on items that have been used, installed or that aren’t in resalable condition.
An RMA number is required for all returns. Please contact our sales staff to obtain an RMA number and to obtain details regarding your return.  

Receiving Lost or Damaged Product

Our shipping department takes extra to pack each order. However, in the unfortunate case you’re your order has been damaged or mishandled by the courier please contact our customer service department for assistance.
If the packaging appears damaged on the outside, you have the right to refuse the goods. Please open and inspect all contents once you’ve received your order. We must be notified of any damage or other issues within two days of receipt. In order to serve you better, we also request that you also inspect all of your products for obvious defects / blemishes.

Please refer to our Shipping Disclaimer (click this description) for full details on our Freight Polices.

Defective Product

If any product proves to be defective within 30 days from the original purchase date please contact our customer service department immediately. If returned merchandise proves to be defective we will ship a replacement to you at our expense.
An RMA number is required for all returns. Please contact our staff to obtain an RMA number and to obtain details regarding your return.

Warranty

Slee Off Road stands behind the products that we sell and manufacture. Slee Off-Road guarantees all parts free from defects for one year from the original purchase date.
All warranties aren't transferable and only apply to original purchaser.
All Third Party products are covered by their original manufacturers warrantee.
In some instances, due to the nature of these products and the conditions they endure it may not be possible to warrantee or guarantee certain products. Please contact our customer service if you should have any questions or concerns.

Disclaimer

Slee Off Road stands behind the products that we sell and manufacture. Slee Off-Road guarantees all parts free from defects for one year from the original purchase date.

Slee Off Road is exempt from any and all liability for any part failure as a result of driving in severe off-road conditions. Any modification(s) performed to any vehicle are done at the owner’s risk and Slee Off-Road is exempt from any liability by performing these modification(s). Any modification(s) to any vehicle may create unsafe driving conditions and could cause but are not limited to serious bodily injury, and or death.

Information supplied on this web site and in person should be verified by the end user as Slee Off-Road is exempt from any liability by obtaining this information.

Parts manufactured and sold by Slee Off-Road are for off road use only.